Refund Policy

Refund Policy – Clear Water Distilling

At Clear Water Distilling, we take pride in the quality of our products. Due to federal and state alcohol laws, all sales of alcohol are final. We cannot accept returns or exchanges on spirits once they leave our premises or are shipped.

Alcohol Purchases

• No returns or refunds are permitted on alcohol products unless the item is damaged, defective, or incorrect at the time of delivery.

• If your order arrives damaged or defective, please contact us within 7 days of receipt with photos and details so we can make it right.

Merchandise Purchases

• All sales of merchandise (apparel, glassware, accessories, etc.) are final.

• Exchanges or replacements may only be offered if the item arrives damaged or defective.

How to Report a Damaged/Defective Item

1. Email us at onlinesale@clearwaterdistilling.com with your order number.

2. Include clear photos of the damage or defect.

3. Our team will review and arrange for a replacement or store credit, if applicable.

We appreciate your understanding and compliance with these laws. Our goal is to ensure every customer enjoys the highest-quality experience with Clear Water Distilling.